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Atlantis Miniatures : Ogres

Created by Atlantis Miniatures

A UK based miniature company creating a wide range of Fantasy Resin Miniatures

Latest Updates from Our Project:

SHIPPING COMPLETE!!!
over 4 years ago – Mon, Sep 30, 2019 at 03:00:32 PM

Hi Everyone!

We can now confirm that all orders have shipped! The last 3 packages were shipped today!

IMPORTANT NOTE: Please note that there is a section of orders on backerkit that the status has not been updated yet. This means your package is on its way/ has shipped but we will be updating the system to say it has shipped shortly.

'Shipping complete' is in reference to all orders that have been formally completed on Backerkit. If you have not completed the backerkit process please contact us and we will assist. The backerkit process is where you pay for the shipping and provide your information for shipping. With out this information we cannot handle the order. There is only a select few who havn't completed the process and the rest are support pledges :)

Our sincerest thank you for your support, patience and kind comments about the product range. We are very happy with them and are glad to hear you are too. With your support, you have enabled us to create a larger release and a rather intimidating army of Ogres!

Thanks

Dan

Atlantis Miniatures

24 packages left to ship!
over 4 years ago – Tue, Sep 24, 2019 at 06:41:53 PM

Hi Everyone!

We are almost finished!!! Our sincerest thank you for your patience, especially if you have been towards the latter end of the shipping process. In a matter of days, we will be able to call this project complete. For some of you, your packages will be on their way and for a very small percentage of you your order will leave asap. The shipping notification emails have been a little bit of an issue. Something we will look to edit and improve on the next project. But if you have completed the checkout process and have not received the minis. You should safely assume they are on their way or will be, in a matter of days.

I do hope you will all share your painted minis online and will join the Atlantis Miniatures FB group to post the images! Simply search 'Atlantis Miniatures Group'.

Would anybody be interested in a painting competition for these models. We have run two in the past. One was very well run, and the other was an admin nightmare. We will be using Woobox again as we did on the first painting competition to streamline and automate the process if there is enough interest in the competition.


Thanks

Dan

Atlantis Miniatures

Shipping Update
over 4 years ago – Wed, Aug 28, 2019 at 01:19:57 PM

Hi Everyone.

We would just like to post an overdue update as we have now crept up towards September. We had initiated the shipping process towards the end of July but we have faced a few hurdles along the way. For that I hope you can accept my sincerest apologies. At this stage we are now close to half way through shipping. 

We have gone past our intended shipping schedule due to a few small set backs. We have used the fantastic platform backerkit, but it has taken a little getting used to. It took a little back and forth for us to get the orders out of the system in a format that was efficient for our set up. We are also juggling the shipping features for marking them as shipped. The team are very helpful and have been teaching us the best way to get what we want from the product.

There was also a small admin issue on the way (my error ...which has been resolved). With a little sidestepping and ammending all hurdles have now been resolved. This means that we intend to hammer through the rest of the orders and we would like to firstly apologise for the delay and thank you for your patience.

We have received a few emails checking in, and some kind understanding responses. But this update should have been posted sooner. I found that replying to comments isn't the same as addressing the wider audience/ customer base.

To summarise, we have had a few delays and hurdles right at the last stage. But we are blizting through the orders and your order will be with you soon, if you havn't recieved it. If you have received your order, please comment and post online about them. It helps to generate some excitement and of course show when and where packages are landing! 



Thanks

Dan

Atlantis Miniatures

Shipping Update!
over 4 years ago – Thu, Aug 08, 2019 at 07:00:59 PM

Hi Everyone!


Just a quick update! We had a brief delay last week. This is the first time we've used backer kit as our pledge manager and its awesome. However we found it a little difficult getting the orders out in a format we like to work with.  After a little back and forth we have got the orders in a format we can work with more efficiently and quickly.


I can confirm that shipping has started and packages will start landed on doorsteps shortly. Thank you all for your patience and we can't wait to hear what you think of them. We're very proud of them!


Thanks

Dan

Atlantis Miniatures

IMPORTANT!! SHIPPING INFO!
over 4 years ago – Wed, Jul 03, 2019 at 02:38:01 PM

Hi Everyone,


We are over the moon with how the miniatures have come out!. Here are some more teasers before we handle our official Lightbox photography. These photos are taken with an iPhone and the minis will show up better under better lighting conditions. More images coming.

But first, the important bit. You will now have 5 days to update your shipping address, if you need to. We have received one or two emails about address changes and these will be handled tomorrow. At the 5 day mark, we will send out an automated 'confirm your shipping address' email. If you don't edit your address it will simply lock in the order and assume that the address is correct. 

We will then start the shipping process in the 1-2 weeks!!!! We're very excited to hear what you think of them :D! (Especially when we post more professional photos)


It was so incredibly satisfying to see them assembled and together!


 Thanks
  Dan
  Atlantis Miniatures